{"id":500,"date":"2024-06-11T04:03:46","date_gmt":"2024-06-11T04:03:46","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=500"},"modified":"2026-03-09T10:08:49","modified_gmt":"2026-03-09T08:08:49","slug":"delivery-return","status":"publish","type":"page","link":"https:\/\/queenlotuseg.com\/ar\/delivery-return\/","title":{"rendered":"Delivery &amp; Return"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"500\" class=\"elementor elementor-500\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-46c5bb0 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-parent\" data-id=\"46c5bb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3853f3f elementor-widget elementor-widget-ecomus-heading\" data-id=\"3853f3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h6 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tDelivery\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef67558 elementor-widget elementor-widget-text-editor\" data-id=\"6ef67558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"143\" data-end=\"233\">We strive to deliver your order quickly and safely to ensure the best shopping experience.<\/p><p data-start=\"235\" data-end=\"330\"><strong data-start=\"235\" data-end=\"254\">Processing Time<\/strong><br data-start=\"254\" data-end=\"257\" \/>All orders are processed within <strong data-start=\"289\" data-end=\"310\">1\u20132 business days<\/strong> after confirmation.<\/p><p data-start=\"332\" data-end=\"351\"><strong data-start=\"332\" data-end=\"349\">Delivery Time<\/strong><\/p><ul data-start=\"352\" data-end=\"442\"><li data-section-id=\"1gagdy6\" data-start=\"352\" data-end=\"393\"><p data-start=\"354\" data-end=\"393\">Local delivery: <strong data-start=\"370\" data-end=\"391\">2\u20135 business days<\/strong><\/p><\/li><li data-section-id=\"1aalb3u\" data-start=\"394\" data-end=\"442\"><p data-start=\"396\" data-end=\"442\">International delivery: <strong data-start=\"420\" data-end=\"442\">5\u201310 business days<\/strong><\/p><\/li><\/ul><p data-start=\"444\" data-end=\"546\">Delivery times may vary depending on your location and customs procedures for international shipments.<\/p><p data-start=\"548\" data-end=\"658\"><strong data-start=\"548\" data-end=\"565\">Shipping Fees<\/strong><br data-start=\"565\" data-end=\"568\" \/>Shipping costs are calculated at checkout based on the delivery location and order weight.<\/p><p data-start=\"660\" data-end=\"815\"><strong data-start=\"660\" data-end=\"678\">Order Tracking<\/strong><br data-start=\"678\" data-end=\"681\" \/>Once your order has been shipped, you will receive a <strong data-start=\"734\" data-end=\"753\">tracking number<\/strong> via email or SMS so you can track your shipment in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35bb1cc2 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-parent\" data-id=\"35bb1cc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a18afb elementor-widget elementor-widget-ecomus-heading\" data-id=\"8a18afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h6 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tReturns\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b9135 elementor-widget elementor-widget-text-editor\" data-id=\"61b9135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"833\" data-end=\"944\">Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.<\/p><p data-start=\"946\" data-end=\"1030\"><strong data-start=\"946\" data-end=\"963\">Return Period<\/strong><br data-start=\"963\" data-end=\"966\" \/>You may return items within <strong data-start=\"994\" data-end=\"1005\">14 days<\/strong> of receiving your order.<\/p><p data-start=\"1032\" data-end=\"1053\"><strong data-start=\"1032\" data-end=\"1053\">Return Conditions<\/strong><\/p><ul data-start=\"1054\" data-end=\"1199\"><li data-section-id=\"cuap84\" data-start=\"1054\" data-end=\"1119\"><p data-start=\"1056\" data-end=\"1119\">The product must be <strong data-start=\"1076\" data-end=\"1116\">unused and in its original packaging<\/strong>.<\/p><\/li><li data-section-id=\"uj6lb2\" data-start=\"1120\" data-end=\"1166\"><p data-start=\"1122\" data-end=\"1166\">The product must not be damaged or opened.<\/p><\/li><li data-section-id=\"1t4h8s3\" data-start=\"1167\" data-end=\"1199\"><p data-start=\"1169\" data-end=\"1199\">Proof of purchase is required.<\/p><\/li><\/ul><p data-start=\"1201\" data-end=\"1287\"><strong data-start=\"1201\" data-end=\"1225\">Non-returnable Items<\/strong><br \/>For hygiene and safety reasons, we cannot accept returns for:<\/p><ul data-start=\"1288\" data-end=\"1343\"><li data-section-id=\"1oj7558\" data-start=\"1288\" data-end=\"1316\"><p data-start=\"1290\" data-end=\"1316\">Opened cosmetic products<\/p><\/li><li data-section-id=\"16rg6pw\" data-start=\"1317\" data-end=\"1343\"><p data-start=\"1319\" data-end=\"1343\">Used personal care items<\/p><\/li><\/ul><p data-start=\"1345\" data-end=\"1532\"><strong data-start=\"1345\" data-end=\"1363\">Refund Process<\/strong><br \/>Once we receive and inspect the returned product, we will notify you.<br data-start=\"1433\" data-end=\"1436\" \/>Approved refunds will be processed to your original payment method within <strong data-start=\"1510\" data-end=\"1531\">5\u20137 business days<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-94a6f14 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-parent\" data-id=\"94a6f14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1fcc2 elementor-widget elementor-widget-ecomus-heading\" data-id=\"5e1fcc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h6 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tHelp\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f4e6c05 elementor-widget elementor-widget-text-editor\" data-id=\"4f4e6c05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1557\" data-end=\"1664\">If you have any questions about your order, products, or delivery, our support team is happy to assist you.<\/p><p data-start=\"1666\" data-end=\"1734\"><strong data-start=\"1666\" data-end=\"1686\">Customer Support<\/strong><br \/>Our support team is available to help you with:<\/p><ul data-start=\"1736\" data-end=\"1823\"><li data-section-id=\"6txmb3\" data-start=\"1736\" data-end=\"1759\"><p data-start=\"1738\" data-end=\"1759\">Product information<\/p><\/li><li data-section-id=\"19izi7d\" data-start=\"1760\" data-end=\"1778\"><p data-start=\"1762\" data-end=\"1778\">Order tracking<\/p><\/li><li data-section-id=\"1mccd47\" data-start=\"1779\" data-end=\"1802\"><p data-start=\"1781\" data-end=\"1802\">Returns and refunds<\/p><\/li><li data-section-id=\"1gpcepg\" data-start=\"1803\" data-end=\"1823\"><p data-start=\"1805\" data-end=\"1823\">Payment assistance<\/p><\/li><\/ul><p data-start=\"1825\" data-end=\"1839\"><strong data-start=\"1825\" data-end=\"1839\">Contact Us<\/strong><\/p><p data-start=\"1841\" data-end=\"1956\">Email: <a href=\"mailto:info@queenlotuseg.com\"><span style=\"font-size: 0.875rem;\">info@queenlotuseg.com<\/span><\/a><\/p><p data-start=\"1841\" data-end=\"1956\">Phone \/ WhatsApp: <span style=\"font-size: 0.875rem;\">+201063974606<\/span><\/p><p data-start=\"1841\" data-end=\"1956\">Support Hours: Saturday \u2013 Thursday, 9:00 AM \u2013 4:00 PM<\/p><p data-start=\"1958\" data-end=\"2062\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery We strive to deliver your order quickly and safely to ensure the best shopping experience. Processing TimeAll orders are processed within 1\u20132 business days after confirmation. Delivery Time Local delivery: 2\u20135 business days International delivery: 5\u201310 business days Delivery times may vary depending on your location and customs procedures for international shipments. Shipping FeesShipping [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-500","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/pages\/500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/comments?post=500"}],"version-history":[{"count":3,"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/pages\/500\/revisions"}],"predecessor-version":[{"id":30771,"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/pages\/500\/revisions\/30771"}],"wp:attachment":[{"href":"https:\/\/queenlotuseg.com\/ar\/wp-json\/wp\/v2\/media?parent=500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}